Installation & Activation for Windows Step-by-step instructions

Note: Omniscope is a Java application which will run on most operating systems, including Linux and Mac. Make sure you download the correct installer fro the operating system you have. Network and other centrally-administered desktop installation options, and more details regarding installation issues for non-Windows operating systems are available in the Knowledge Base.

Omniscope Installation (for Windows)

To install on Windows, visit our Download page and download the free Omniscope Viewer installer for Windows

1. Click "Open" or "Save" when prompted. 
2. If you choose "Save", the installer file OmniscopeInstaller.exe will be saved. 
3. If you choose "Open", the installer wizard will launch automatically.
4. If you clicked "Save", find your OmniscopeInstaller.exe file on your computer
5. Double click on this installer file to run it

When the Installer launches, you will see the following security warning...just click Run...

The next screen is the set-up wizard, click Next >

The next screen asks you to accept our licensing agreement.  More information on the terms of our licensing is available here. Tick the "I accept" box and the Install >  button to continue.

You will see an installation  progress bar, a list of files being installed and then this screen: Click Finish with the Run Visokio Omniscope box ticked.

Unless you have previously licensed Omniscope, your installation will open as a free Viewer, allowing you to open and navigate any Omniscope .IOK file, such as the many embedded and online demos.  In addition, all free Viewer installations come with a free 30-day trial of Omniscope Professional, enabling you to make files with your own data. At the end of the trial period, unless activated the installation reverts to a general-purpose free Viewer...no need to uninstall.

Keeping Omniscope updated

By default, Omniscope installs with the option to automatically check for updates ticked.  Test that you have the latest version, and that your automatic update function is working by clicking Help > Check for software updates now.

If you have a problem contacting our update server, it may be that your machine is accessing the Internet via another machine known as a 'proxy server'. Due to limitations in Java, Omniscope is sometimes not able to detect these settings automatically.  They useful not just for updates, but also for Activation, bug reporting, etc.

If your organisation is using a proxy server, you will probably have to ring your support person or network administrator to discover the settings Omniscope needs.

More information on Proxy Settings.

Activating and Upgrading Omniscope

If you have a license key to upgrade from the free Viewer to Omniscope Standard, Professional or Enterprise, or you are upgrading from Standard to Professional or Professional to Enterprise, you must click on Help > Product licensing and activation either activate (new install) or refresh (upgrades) your activation. 

The Activation wizard will prompt you to enter your license key, which is a string of numbers like this:

WSE5-544X-X8T5-FB6Q

Contact us in order to obtain a license key.

Online Activation

Start your free Viewer from the Desktop or the Start menu. Click Help > Check for Software Updates Now to ensure you have the latest version installed. Once you have installed the latest version, click on Help > Product Licensing and Activation. Enter your license key in the space provided.

Enter the license key and click Submit. If your machine has connectivity with our server, you should see a dialog like this...

If you see an error message relating to connectivity with our server, check to see that you are online, and revisit the Proxy Server settings if you are behind a Proxy Server.  If online activation fails, you will be invited to use browser-based activation, described in our Knowledge Base. Otherwise, you should see an activation success confirmation like this:

At any time, you can see the licensing status of your installation by clicking on Help > Product licensing and activation.  Every time you install a new version, you should refresh your activation to ensure you have access to all the latest features.

The Help > About information screen should also confirm your licensing status, and display your license key. The Edition you are running should also be displayed on the opening screen every time Omniscope starts. 

The Help > About screen also reports the version of Java that Omniscope is using, which might be a private version different from other versions of Java on your machine. For more information on Java, see our Knowledge Base.

This completes the User Guide typical Windows installation and activation section. If you have questions or experience problems, please visit our Knowledge Base Installation and Activation sections.

Next section: Using .IOM/.IOK files